Account Coordinator

This role is to provide services to Account Managers and external clients in Australia. Your key responsibility is to ensure our internal and external clients received exception level of services.
You will take ownership of your projects, and act as a specialist to your clients, an intermediary between internal and external stakeholders to provide clients with the best services.
Includes duties such as project tracking, sale support, production and administrative tasks for our merchandise requests:
- Monitor order processing after order is confirmed.
- Day to day work with internal teams including Studio, IT, Ecommerce, Finance and Warehouse to meet timing plans of the order, sale program.
- Inventory management.
- Provide day to day support to Account Manager from pre-sale, order processing to after-sale service to client.
- Manage and maintain an accurate, timely and updated WIPs, product portfolio, sale program, inventory, quote system.
- Coordinate production plan & dispatching plan to meet client’s timeline.
- Data management:
Closely collaborate with Warehouse team to process customer orders and ensure the delivery timelines are met.
Liaise with Clients to receive full information of their customers and input the data into system in accurate & timely manner.
- Provide day to day support functions for assigned Team Leader/ Manager.

- Have experience in a similar role is preferred, however not essential, if you are hungry to learn and able to hit the ground running within a busy environment.
- Good English and good communicator, you will be working directly with colleagues in Australia office daily.
- Be a strong team player with a ‘can-do’ attitude.
- Time management, organization, multi-tasking skills & basic skills of office software usage.
- Have knowledge of merchandise or working on project from start to finish; or have experience in coordinating with designers on artworks is a plus.
- Good at Microsoft office such as Word, Power Point, Outlook, Intermediate level Excel.
- Have general knowledge in business administration, marketing, international trading or economics.
*** What do you get?
- Working time : 6:00 am – 3:00 pm, Monday – Friday
- Opportunity to travel to Australia for training/office visit.
- International working environment with young and friendly colleagues.
- Working place : Unit D3-1, 3rd floor, Standard Factory D, Lot Va.04b located on Road 24 & 17, Industrial Park within Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, Ho Chi Minh city
- Great chance to develop your skills and competences, approach new knowledge with inner training, on board training.
- Good working condition and benefits.

Premium healthcare insurance

16 days of annual leave and 06 days of sick leave

Lunch allowance and coffee at work

Cập nhật gần nhất lúc: 2022-08-08 16:02:04