Account Manager

We are now looking for an ideal candidate as the Account Manager works on the needs of both
new and current customers in order to aid customer in their success advertising on our product.
You’ll be responsible for:
 Manage and grow post-sale client relationships with advertisers of all sizes;
 Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and
successful campaign execution;
 Work with internal teams to guide inventory allocation;
 Monitor and analyze ad campaigns, and proactively take initiative to improve results;
 Investigate and work directly with product & engineering teams to help them troubleshoot
client issues during a campaign;
 Proficient in campaign management, setting up and optimization. Analyze campaign
performance data to offer clients data-driven business insights and at the same time, use those
insights to improve our advertising offerings;
 Share marketplace feedback and guide our advertising strategy;
 Support and work with sales team on pre-sale research and pitch;
 Conduct regular business reviews and take a consultative, long-term approach to build
productive relationships with clients, in collaboration with the sales team

 At least 3-5 years of experience in account management/client services roles in digital
marketing, agency experience is a big plus;
 Experience managing performance advertisers with a deep understanding of their challenges;
 Ability to analyze data and identify insights to assess campaign performance;
 Proactive attitude with excellent project management, organizational, and analytical skills;
 Proficient in English and Vietnamese, Chinese is a big plus.