Account Manager - Managed Service team (TikiAds)

• Own plan and execution for driving brand/ agency adoption of Tiki Ads advertising solution.


• Responsible for hitting adoption and revenue goals.


• Manage relationships & get feedback from Brand/ Agency to improve the product - build long term engagement & satisfy their expectation.


• Share/ Bring advertising products to market through workshop sharing/ customer conference on the monthly/ quarterly basis.


• Should have a sound knowledge of media planning/ tool principles, and be able to guide the client on investment queries.

• Bachelor's degree in Business, Marketing or related fields


• Fundamental understanding of customer journey in e-commerce and the tools to measure engagement in each step of the funnel


• Fundamental understanding of common industry metrics such as Impressions, Clicks, CPM, CPC, CPA, Attribution


• Strong in Excel


• Ability to lead a meeting and follow up with others


• 1-2 years sales experience, ideally working with ad agencies/ media/ publisher company.


• A passion for data, insights and ideation.

Measures of success - OKRs

In the first couple of months, you would have:

• Understood the client business and the category they play in, and key drivers of growth


• Built a collaborative relationship with your clients, acting as the lead contact across your brands


• Embedded yourself into the internal team and understood the different specialist teams you work with & find the process that can match TikiAds goal & satisfy to the others.


• Understood the key tools and processes critical to the everyday running.

In 06 months, you would have:

• Attend & receive Client Communication/Media Briefing


• Deliver strategic communication response to business issues/challenges


• Do a media planning which focus on the ads performance with the successful metric is ROAS / ACOS/ ROI...


• Get ads investment & follow up with ads spending - this 'll be the main focus for your performance measurement.


• Manage brand budget on an annual and monthly level


• Monitor and analyze brand & competitive activities to gain learning and best practices


• Deliver accurate and timely tracking reports


• Collaborate with the different teams (internal and external) to ensure smooth and holistic delivery of requirements


• Seek and recommend product innovations which will address business needs