Air Logistics Operational Care Specialist

• To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
• To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
• To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
• To support + resolve claims + disputes.
• To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
• To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration.
• To accurately submit/issue all required documentation within 24 hours of departure in a timely manner.
• To create files for consolidation (Export) or de-consolidation (Import).

Yêu cầu công việc

• Having good customer service, task and time management & communication skills
• Good command of English (both verbal & written).
• Careful, detail-oriented, can work under pressure
• Good knowledge about international freight forwarding.
• Willing to work in night shift (2 days per week) & at weekends if required (day-after leave compensation)
• Bachelor degree in International Business/Supply chain/Logistics (related educational background is acceptable).
• Having 1-2 years working experience in Air Logistics Operation (Import/ Export).

• Having chances to get attractive company bonus every month/year
• Dynamic and sociable working environment.
• Salary and position is reviewed 1 time a year
• Bonus by individual ability and company’s performance.
• Company trip once a year + Joining party
• Social insurance, health insurance, unemployment insurance and other benefits

Cập nhật gần nhất lúc: 2021-11-26 14:32:03