Application Support Officer

SSI SECURITIES CORPORATION
Mức lương
you'll love it
Địa điểm làm việc
1C Ngo Quyen, Hoan Kiem, Ha Noi
Kinh nghiệm yêu cầu
Cập nhật
Chi tiết tin tuyển dụng

Mô tả công việc

Application support
- Manage and monitor the status and performance of applications as prescribed
- Determine the availability of the application / solution transferred to the Application Support Group
- Record and monitor the correction of application errors arising to ensure SLA regulations
- End-user training on how to use the app.
- Fulfill application-related requirements and track results
Monitoring and promoting the handling of issues arising related to the application ensures the SLA has agreed in the support contract with the provider and/or the SLA has been internally agreed upon.
- Engage with the project team to manage app change control when the app is put into use
Operational support
- Research and propose current system improvement methods in the operation, monitoring and support of users.
- Control of resources for operations from suppliers and internal development teams, ensuring complete and effective operations
- Participate in IT Services Management (ITSM), IT Asset Management (ITAM) and IT Operations Management (ITOM).
Project support: Participating in projects related to new technologies such as Cloud, DevOps ...

Yêu cầu công việc

- Graduated from a full-time university or higher majoring in IT.
- Prefer to have 3-5 years of experience in the equivalent position; Open for fresher with software engineering degree or software development background, fresher will be trained
- Having financial experience, especially securities, is an advantage;
- Knowledge of Linux system, Window Server, Database;
- Have basic knowledge about networking, security ...; have knowledge of ITIL, ITSM, ITAM, ITOM;
- Capable of reasoning, logical thinking about log analysis, system analysis, problem solving skills;
- Be able to communicate effectively, as a bridge between deployment partners, solution providers, internal teams and other user departments;
- Capable of working independently, orienting professional work for the team;
- System thinking, determining priority levels at work, managing risks and acting as a team leader in solution engineering;
- High self-study ability;
- Read and understand technical documents well in English, basic communication;
Priority candidates can start immediately.

Quyền lợi

In 2021, SSI Securities Company (SSI) is honored to be included in 3 important lists including: "
Top 100 best workplaces in Vietnam", "Top 50 attractive recruitment brands - Vietnamese business sector
" and especially ranked 2nd in the list
f "Best workplaces in the financial industry"
published by Anphabe.

Agreed salary (based on the candidate&039;s competence)
High-end health insurance and annual health check-ups.
Opportunities to join clubs: Tennis, Badminton, Yoga, Football...
Reward holidays, Tet, Salary Month 13, KPIs at the end of the year Give birthday gifts, Tet gifts ...
12 days of leave per year + 2 days of paid sick leave
Exciting, annual Teambuilding activities: Family Day, Gala Dinner.
The company funds the full cost of training programs to support the work

Cập nhật gần nhất lúc: 2022-08-11 09:42:04

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Quy mô: Trên 1000
Trụ sở: 1 Nguyễn Huệ, District 1, Ho Chi Minh | 1 Ngô Quyền, Hoan Kiem, Ha Noi

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Hạn nộp hồ sơ
15/09/2022
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