Application Support Specialist

- Collection call-center system support, prevent and trouble-shooting. Identify the issue, incident, and report/contact other parties for a solution
- Participate in test relating to call center and test scenarios writer.
- Collecting the business requirements, support for suggesting changes for improvement.
- To be in charge of Campaigns/calling list management and develop the report.
- Communicate with the relative department on technical/process and perform the process to support activities.

- Bachelor degree in IT major is preferred
- At least 1-year experience in IT support, supporting end-users.
- Able to do issue analysis, trouble-shooting to support and resolve the incident in applications
- Understand the enterprise IT architecture practices, application integration
- Good English Communications
- Advanced skill of Microsoft Office
- Have Oracle skill is preferred