Bartender / Barback

Main Duties
Customer Service
- Ensures the delivery of brand promise and provides exceptional guest service at all times.
- Handles all guest complaints and inquiries in a courteous and efficient manner.
- Maintains positive guest and colleague interactions with good working relationships.
- Establishes a rapport with guests maintaining good customer relationships.
Operational
- Prepares and serves Cocktail as requested.
- Ensures that minimum brand standards have been implemented.
- Maintains par stocks of beverages and guest supplies.
- Submits request for replenishing the beverage items in the Bar.
- Up-sells beverage to increase the revenue.
- Ensures all glasses are well polished.
- Familiars and have good knowledge of the Outlet’s Menu and Wine List.
- Takes orders and serves food and beverage to guest according to the established sequence and procedures.
- Assists in Bar stock inventory and maintains an accurate inventory record.
- Reports any difficulties or problem to Team Leader/ Assistant Manager for solution or follow up actions.
- Verifies cash received ensuring only genuine money been collected.
- Ensures all food and beverage items, equipment and other facilities in the Outlet are maintained according to the Departmental Operation Manual requirements.
- Prepares mis-en-place according to the requirement and operation needs.
- Works in a supportive and flexible manner with other, in a spirit of “We work through Teams”.
- Clears and resets counters or tables.
- Takes guest order and serves items without unnecessary delay.
- Presents menu/ drinks list, answers enquiries and makes suggestions regarding food, beverage and service to guests.
- Ensures all beverage stock are kept in the proper storage under the appropriate temperature.
- Verifies all credit cards presented by guest before to validity of the card.
- Assists in setting up/ decorating the Outlet according to the theme during special promotions or occasions.
- Works closely with other Outlet employees in a supportive and flexible manner, focusing on the overall success of the company and the satisfaction of guests.
- Fully conversant with all aspects of the Micros Computer System.
Other Duties
- Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
- Attends training sessions and meetings as and when required.
- Understands and strictly adheres to Rules and Regulations established in the Employee Handbook concerning fire, hygiene, health and safety.
- Carries out any other reasonable duties and responsibilities as assigned.
- Ensures high standards of personal presentation and grooming.

- Ngoại ngữ: Giao tiếp
- Giới tính: Nam , Nữ

• - Thời gian làm việc Công ty đảm bảo thanh toán 48 tiếng/ tuần
• - Quà sinh nhật,tiệc hàng tháng cho nhân viên
• - Được tham gia đào tạo hàng tuần với trainer người nước ngoài
• - Được hưởng lương tháng 13
• - Tham gia tiệc nhân viên, team building hàng năm
• - Có cơ hội được tham gia các cuộc thi tay nghề cấp quốc tế
• - Được hưởng các chế độ theo quy định công ty, BHXH, BHYT theo quy định của HĐLĐ
• - Hỗ trợ bữa cơm, gửi xe và đồng phục
• - Có cơ hội tham gia các hoạt động thể thao của công ty
• - Môi trường làm việc với người nước ngoài, trau dồi kĩ năng giao tiếp tiếng Anh
• - Cơ hội thăng tiến nhanh, công việc ổn định

Cập nhật gần nhất lúc: 2022-06-30 02:52:04