BU Document Processing Ocean Export

Decision Making Authority
• In line with scope of tasks and in agreement with management
Function / Market & Industry Knowledge / Business Acumen / Process working
• Experience in logistics/ forwarding industry
• Knowledge of local and overseas custom and regulations
Skills & Competencies
• Basic geography knowledge
• Basic accounting and administrative skills
Educational background / Work experience
• BA in Foreign Trade (minimum college diploma in foreign trade studies)
Language skills
Good written and spoken English and Vietnamese
Computer Literacy
Good PC skills and accurate typing
• Expertise in the area of air export document processing.
• Know how in air / ocean / SCM
• Overall understanding of business processes and interdependencies
• Knowledge of process steering instruments
• Knowledge of business processes
• Knowledge in freight forwarding and logistics
• Ability to communicate openly and confidently
• Ability to influence and convince others in a way that results in acceptance and agreement
• Ability to shape conversations to ensure focus and understanding
• Effective listening
• Willingness to engage in constructive confrontation
• Ability to clearly and concisely present both written and/or oral information
• Credibility
• Ability to find pragmatic solutions by using decision making techniques
• Customer focus (monitors customer expectations continuously and is willing to adapt own activities/procedures)
• Readiness to continuously focus on identifying and meeting customer current and future needs
• Readiness to provide alternatives and optimized solutions to the Customer
• Ability to establish a successful long-term business partnership with internal and external customers
• Ability to coordinate efforts/resources within and across boundaries to deliver goals
• Ability to work with different cultures and to manage cross functional interfaces
• High priority for teamwork
• Team player
• Time management (monitoring performance against deadlines and milestones)
• Integrity
• Act as a Role Model for Corporate Values and fully adhere to the Code of Conduct
• High energy and resilience
• High commitment and positive attitude in the face of setbacks and obstacles
• High stress level (Ability to work under pressure and deal with tight dead lines)
• Be authentic, approachable, open and honest.