Problem Solving
The role will work across all operational segments as well as the Human Resources, IT and Finance Departments to collate data from various sources and report back the analysis.
Business Analyst role at MiTek will primarily be involved in strategically analyzing a range of customer and business information to ensure the most efficient, productive, and effective decision- making is being undertaken by the business in relation to people, workflow, and sales processes.
Support company projects with in- depth analysis of current systems and performance metrics and modelling of proposed improvements through process and behavioral changes.
Basic understanding of research methodology, information sources, and statistical analysis techniques.
Change management skills that overcome the fear of change through actively listening to & responding to concerns and further supported through concise explanations of actions and expectations;
Able to communicate effectively to transfer the analytical findings to the Management Team using a range of methods (graphs, charts, PowerPoint)
Scenario testing and sensitivity analysis.
Manage and maintain centralized data, specifically with validating and integrating data from multiple spreadsheets and systems including Salesforce, Workday.
Knowledge of Business Intelligence tools (i.e. SQL, Power BI) is a plus.
Communication/ Presentation
Implement data governance which will include data standards and data audit to ensure systems provide correct performance metrics.
Roles Responsibilities & Typical Activities
Recognize situations that require initiative and move forward proactively; ask questions, provide solutions and look to improve.
Qualifications / experience
Proficiency in Microsoft Office 365 (i.e. Excel, Teams, PowerPoint).
Research possible solutions that will help improve operational and financial performance.
Position Characteristics
Job Description
Teamwork
Able to communicate effectively through active listening and honest, transparent conversations
Essential Criteria
Identifying potential opportunities to improve monthly reports, operational analysis modelling & BI tool dashboards to assist with management decision making.
Change Management
Communication skills
Using an appropriate balance of commercial acumen, critical thinking, behavioral observations, and data analytics the Business Analyst will provide and present recommendations for continuous improvement.
Other reasonable duties as requested
English level (CEFR) B1+ or TOEIC 550+.
Work with the team to achieve goals and deliverables by listening and responding to team members’ ideas and by giving honest and constructive feedback. Make decisions based on what is best for the team not what is best for you.
Technical knowledge and skills
The ability to identify and define a problem, generate alternative options and evaluate a select the best solution
University degree – Mathematics, Business or other relevant degree.
Take Initiative
