Job Description
Job summary:
Proactively work with stakeholders to define, analyze, and document requirements for enhancements as well as identify opportunities for new/improved processes.
Manages or participates in multiple projects at one time. Shows leadership in ensuring alignment of business processes and technology.
The IT Business Analyst is responsible for implementing and continuously improving business processes and performance for projects and platforms as assigned.
Depending on the scope can assume project management and business analyst roles on project engagements as needed, as agreed upon with IT Team Leader.
Become a trusted partner in the relationships with internal clients.
Core Responsibilities:
Report directly to the supervisor(s) and project manager if required.
Advise client if requirements don’t make sense, provide suggestions and short- term/long- term solutions.
Analyze and provide a solution.
Responsible for closely working with client/product owner to clear up the business requirement;
Design the application mock- up/wireframe.
Be in charge of documents writing of User Requirement Specification, Functional Specification, etc.
Serve as an internal point of contact for the development team whenever requirements need to be clarified.
Support in testing, and verifying bugs/issues with Customers.
Define the quality attributes, external interfaces, constraints, and other non- functional requirements.
Working closely with the IT development team and third parties to design, validate, and manage the implementation solutions to requirements.
Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements are understood correctly.
Provide guidance and training services for employees to use the new application.
Conduct a meeting with business analysts and users to clarify requirements.
Job Requirement
Have profound knowledge of the software development process, especially software requirement analysis.
Work in full SDLC (Software Development Life Cycle) on at least 1 or 2 projects.
Good organizational and analytical skills.
At least 2 years of experience in the IT Business Analyst role.
Have basic knowledge of UI/UX.
Have experience working with some databases (SQL/ MySQL/ Oracle), basic queries, database concepts, data modeling, etc).
Proficient in English communication and writing skills.
Gain experience in UML design
Bachelor of IT software or Information Systems or Business.
Good presentation and client relationship skills.
Proficient in using Word, Excel, and PowerPoint.
NICE TO HAVE
Experience in Web Services (Postman, Swagger) would be an advantage.
Fundamental Business Analysis (BAC) is a plus.
Good skills at using tools such as Draw.io, Visio, Balsamiq, and Figma for business drawing, flows, diagrams, creating mockups, etc.
JIRA uses experience and an Agile mindset.
Why Join Us
13th- month salary and company bonus.
Total contribution to social insurance.
Develop your career and access new IT technologies.
Team- building activities and parties per month.
Premium health insurance (PTI).
Full salary during the probation period.
Company trips per year.
14 days of annual leave.
Annual health check- ups per year.
Attractive salaries commensurate with your expected salary and working experience.
Employee gifts for the holidays such as birthdays, and celebrations.
Be supported and work with experienced and friendly members.
