Business Development Executive

JOB DESCRIPTION
• Use sales skills to negotiate and persuade customers to use the hotel&039;s services
• In charge of customer from Corp & DMCs sources
• Supervise the contract implementation process, service quality so that customers receive the best value
• Timely support, respond to customer requests and complaints
• Participate fully in department meetings, report feedback from customers for effective solutions
• Coordinate with related departments to ensure customer requirements
• Actively contact customers who are using the service to understand the situation, develop a good relationship with customers
• Associate with other departments in the hotel to improve service quality to meet customer needs
• Carry out the procedures for signing a contract with the customer who agrees to use the service
• Coordinate with the hotel & Marketing department in planning and implementing incentive programs, customer gratitude; Introduce new products and services to reach and attract customers
• Make periodic or arising work reports
• Coordinate with related departments to quickly overcome problems arising in the process of using the service of customers
• Send service information via mail / tele-sales for customers to refer to and answer customer questions when there is customer feedback email
• Actively contact potential customers on the self-searching list or from the hotel&039;s data system to introduce services and promotion programs
• Searching for customer information on various channels to build a system of potential customers
• Participate in training courses to improve qualifications when facilitated by the hotel.
• Contract performance (if needed)
• Any other duties as assigned by the Manager
WORKING CONDITIONS
• Travelling within the country/region/oversea
• Work location: Ho Chi Minh City
BENEFITS
• Social insurance, health insurance, vacation according to labor law
• 16 days annual leave, 10 days sick leave
• A competitive salary package with rewards and annual bonus
• Social club with monthly in/out of office activities
• Annual staff party and companywide team building days
• Health Care and Personal Accident Insurance 24/24
• Young, dynamic working environment, opportunities for promotion;
• Great career development opportunities including working in a multi-culture company, moving to different brands of the group
• Annual company trip

• Goal-oriented, organized team player
• Comfortable in both a leadership and team-player role
• Encouraging to team and staff; able to mentor and lead
• Eager to expand company with new sales, clients, and territories
• Able to multi-task, prioritize, and manage time effectively
• Demonstrated and proven sales results
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Creative problem solver who thrives when presented with a challenge
• Able to analyze data and sales statistics and translate results into better solutions
• University degree in hospitality, business or related field
• Three to five years of previous experience in sales, management, customer service or related field
• Self-motivated and self-directed
• Experienced at compiling and following strict budgets
• Excellent verbal and written communication skills
• Strong negotiator
• Fluent communication in person, on the phone, and in email
• Experienced at preparing and presenting quarterly goals and forecasts for future projects

The position offers a competitive salary and bonus and with an outstanding benefit package

As TMG is a dynamic and always evolving Group, we offer great career development opportunities

A great working environment where you are working with the best people in the industry

Cập nhật gần nhất lúc: 2022-06-18 11:52:04