1. Business Development
• Maintain an effective customer management plan that includes a formalized review structure and business plan for each client on an ongoing basis to ensure maximization of all business offerings.
• Work pro-actively within the dedicated customer base improving awareness of business offerings.
• Research and identify key customers from local, domestic and International markets and sources.
• Conduct joint calls with Team Members to improve awareness of ‘value adds’
• Co-ordinate training, where necessary to ensure an awareness of the businesses offering
• Develop and maintain customer data base
• Develop and maintain a pipeline of perspective new business
• Liaises with the Branch, ensuring a consistent business approach
• Maintain high levels of activity and customer focus achieving set targets
• Pro-actively contribute to the improvement of business offerings.
• Enter customer and call activity into EDI and/or Salesforce.
• Provide customer reports and analysis.
• Support the Chief Commercial Officer (where required)
• Communication-Verbal and Written
• Highly self-motivated
• Work Independently
• Rapport Building
• Organised
• Technical/ Professional Knowledge
• Time Management
• Team Work
2. Corporate Account Development
• Establish and maintain an effective customer management plan that includes a formalized review structure and business plan for each client on an ongoing basis to ensure maximization of all business offerings.
• Develop business plans and sales strategies for the market that ensures attainment of company key account development goals and profitability.
• Prepare and monitor action plans for the key accounts
• Initiates and coordinates development of action plans to penetrate new markets.
• Assists in the development and implementation of marketing plans as needed.
• Provides timely feedback to senior management regarding overall performance and business results.
• Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Maintains accurate records of all pricings, sales, and activity reports for Department.
• Creates and conducts proposal presentations and responses.
• Controls expenses to meet budget guidelines.
• Conducts QBRs with Corporate Accounts
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.