CENTER ADMIN

JOB DESCRIPTION

• Record and account for stock and equipment importation, storage and distribution
• Order office, cleaning, and other center supplies
• Collect course fee payments and issue receipts
• Daily/scheduled deposit of cash collected to HO account
• Manage, disburse, reimburse and reconcile center petty cash, monthly staff budget, and monthly center activities budget
• Organize, coordinate and facilitate center activities
• Filing of contracts, documents and VAT invoices
• Coordinate center marketing activities and YOLA campaigns with Center Manager/Supervisor and relevant HO personnel
• Coordinate with Security and Cleaning staff to maintain center facilities and related equipment: clean, tidy, workable.
• Coordinate with Security and building management to ensure center security and student safety
• Ensure that center facility, equipment, First Aid Kit and fire protection system are in optimum condition – any depletion, fault, degradation or breakage are quickly fixed or replaced
• Lead Occupational Health and Safety in the center and carry out prevention measures
• Manage related administrative issues, assist center staff to de-escalate and resolve complaints wherever possible
• Identify opportunities for center improvement, work process improvement and optimum service delivery to customers
• Uphold company values and ethics and strictly follow company policies and management directives
• Share Best Practices with other staff members and fellow centers
• Perform administrative tasks as assigned by Center Manager and Director of Centers
• Assist other center and YOLA staff as needed

JOB REQUIREMENTS:

• Minimum Bachelor Degree – preferably in Accounting/Finance or Administration
• Good command of both Vietnamese and English
• At least 1 year’s working experience. Strong preference is given to individuals with customer-facing or administrative experience in education and/or service industry
• Strong customer service mindset, results-driven and striving for work excellence
• Excellent administrative skills, good with numbers, record-keeping and attention to detail
• High moral ethics and professional workplace behavior
• Clean and tidy in appearance and has high grooming standard
• Good organizational, planning, administration, reporting and analytical skills
• Good communication, interpersonal style, solution-driven, and problem-solving skills