Chuyên Viên Dịch Vụ Khách Hàng (Customer Service Executive - Tay Ninh)

Ensure data accuracy to customer & operation team
Solve the customer’s complaint quickly.
Handle job/order well which was assigned.
SOP set up in terms of account management and order management.
Build customer service culture and ensure high customer satisfaction on SML.
Handle daily, weekly and monthly report to supervisor.
Maintains work flow by monitoring steps of the process.
Ensure on time delivery to meet customers&039; expectation.
Ensure in time response (max 24 hours) to customer on inquiry & order management.
Back up for other CSR

Yêu cầu công việc

Experience on label/garment/printing is more appreciated.
At least 2years of working experience with customer services, solving problem.
Good at English (speaking Chinese is an advantage)
Sharp problem solving & communication skill with internal & external.
Be Smart, honest, friendly, hard working, able to work under pressure, careful, pro-active, teamwork and considerable, sensitive…
Good at computer skill of Microsoft Works, Microsoft Excels, Microsoft Powerpoint.

Phụ cấp
Thưởng
Đào tạo
Chế độ nghỉ phép
Máy tính xách tay
Tăng lương
Bảo hiểm theo quy định

Cập nhật gần nhất lúc: 2021-06-15 21:46:02