Chuyên Viên Vận Hành/Operation Executive (E-commerce)

- Ensure solid turnover and meeting long-term & short-term sales targets for the related products in Online Platform store management.

- Data analysis. Daily analysis data to find improvement area and catch sales opportunities.

- Managing relationship with Marketplace vendors or retailers especially in FMCG, Electronic, Mom & Baby, Cosmetics category.

- Developing cross-functional strategy to achieve desired sellers’ business growth and ensure smooth operations.

- Delivering market insights and trend knowledge to vendors by developing their assortment and managing pricing competitiveness, stock availability of key products.

- Developing strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing and product selection.

- Work closely with Platform for an overall strategy in platform familiarity with e-commerce retail environment in Local (Lazada, Shopee, Tiki ...)

- Experience in customer service management

- Experience in customer retail management

- Knowledge of online technologies and their use in delivering customer and business benefits

- Ability to develop relationships with appropriate teams regarding delivery processes

- Good Microsoft Office skills, particularly Excel

- Good at English