Eri Clinic International, a luxury beauty clinic chain, under FLG's management, is looking for 3 Clinic Managers for 3 locations: HCM, Ha Noi and Da Nang.
FUNCTIONAL BUSINESS OBJECTIVES (FBO):
• To lead clinic to hit 100% target every single month and develop the most effective
productions and treatment team running perfect production system by:
• Building a Gold Medal team by hitting personal and clinic targets while delivering 5 star services to guests and clients. Executing all the tools and connect with Treatment Service team to hit 100% revenue target. Ensuring production compliance is in line with sales system and company policy.
• Top-grading and creating working environment as the best place to work to attract excellent resources for expansion. Consistent training and driving team members to match with career path.
• Influencing the team to work and serve with passion and profession. Making every working moment been enjoyed with fulfillment and happiness. Be passionate to learn and grow personally and professionally.
REPORTS TO: District Manager
KEY RESPONSIBILITIES:
50% Initiate and Execute Action Plan to hit Targets
• Well plan every month to deliver the in-blood number by, for example, exceeding 100% after every week, running all sales and marketing activities in budget with the best feedback from clients and other departments
• Coordinate with other departments (Treatment Service, Operation, Marketing) to execute all the action plans to achieve target
• Monitoring and reinforcement to make sure Clinic KPIs are consistently met
30% Team and Culture Development to Execute Game Plan
• Top-grading, training and developing staff, maintaining budgeted headcount.
• Educate team and lead by example to ensure company culture is understood and practiced among teams
• Having positive and negative reinforcement to motivate team on plan execution
20 % Best Place to Work
• Create working environment with happiness, growth and fulfillment
• Consistent training with tracking recorded and reported
• Promote love-our-client culture, good at customer service and pleasant to deliver 5 star services, follow up clients to meet high standard of service and client’s satisfaction.
