Communications Officer (For Lawrence S. Ting Foundation)

Lawrence S. Ting Foundation (LSTF) was established in 2005 as a local NGO in Vietnam. So far it has supported more than one million underprivileged people across the whole country. LSTF mainly provides services and support at the education and health sectors to people in need. Its major works include scholarship and life skills training for disadvantaged students, IT equipment provision for schools, capacity building for teachers, wheelchairs distribution for people with disabilities and so on. These works have been achieved through various partnerships with local authorities, universities and other Civil Society Organizations. After continuous efforts made in the past 15 years, the organisation has been widely recognized by the government of Vietnam at the district, provincial and country levels. Find more information from our website: www.lawrencestingfoundation.org

Now, we are looking for an experienced Communications Officer, serving as the cross-cutting technical staff supporting our communications and external engagement works. Key duties of this position include, but not limited to the followings:

JOB DESCRIPTION
1. WORKING CONTEXT

• Location: Ho Chi Minh City with some travels to the fields as required.


• Job type: Full-time


• Report to: Operations Manager


• Job level: Experienced (non-manager)


• Staff directly supervised: 1

2. JOB PURPOSE SUMMARY
Communications Officer has the roles and responsibilities in

1) developing and implementing new initiatives to strengthen both internal and external communications;

2) supporting programming and marketing-related works to reach targeted audience as well as to deepen partnerships;

3) establishing communications-related knowledge management.

3. MAIN ROLES & RESPONSIBILITIES
1) Develop, implement and evaluate communications initiatives.

• Design new initiatives to reach more target audience and engage existing stakeholders;


• Manage (update & monitor) the website, YouTube, LinkedIn and Facebook pages to provide up-to-date information;


• Produce accurate, clear and consistent communication messages to highlight our works via different communications channels (website, Facebook, publications,


• events, newsletters, etc.);


• Ensure the development of high quality, visually appealing and brand-aligned communications materials;


• Monitor and evaluate communication effectiveness through an evidence-based approach as well as propose improvements.

2) Support programming and marketing-related works.

• With the support from programming staff, generate feature stories, infographics and other materials for marketing/communications;


• Supervise the development of video clips, TOR, storyline, scripts and translation, meanwhile, work with filmmakers to ensure the quality met expectations;


• Support marketing and external engagement related activities such as public events and field visits with key stakeholders;


• Prepare press releases and media advisories when needed;


• Build capacity of staff and volunteers to understand coms requirements to ensure effective communications.

3) Knowledge management and others

• Manage database and resources for communications and marketing purposes;


• Design templates and communications materials such as newsletters, progress reports, EDM and slides;


• Develop and maintain key messages and Frequently Asked Questions to ensure alignment and consistency for all communications;


• Provide interpretation and translation when necessary;


• Perform tasks assigned by the line manager.

QUALIFICATIONS & EXPERIENCES

• Bachelor’s Degree in communications, marketing or relevant field;


• Minimum 3 years of work experience in communications or digital marketing;


• Experience in digital marketing/communications at NGO/charity sector with a proven track record would be an asset.


• Essential skills and competencies


• Work independently and think proactively;


• Good coordination and management of competing priorities and work under pressure;


• Excellent communications and presentation skills;


• Highly organised with reliable attention to details, punctuality and confidentiality and result orientation;


• Ability to work collaboratively with colleagues and partners to deliver outstanding results;


• High command of written and verbal communication and presentation skills in both Vietnamese and English;


• Excellent writing, editing, and proofreading skills as well as the ability to source stories from beneficiaries, partners, staff and volunteers;


• Proficient in Microsoft Office. Ability to design digital appealing documents and applying photo editing applications (Photoshop, InDesign or Illustrator).

Desirable skills and competencies

• Ability to do networking and interpersonal;


• Strong analytical and conceptual thinking;


• Work in diverse circumstances in a culturally appropriate manner.

WHAT WE CAN OFFER

• Comprehensive compensation and benefits;


• Dynamic and learning working environment;


• A culture of thriving for excellence and creative thinking.