Contract Logistics Customer Services Executive

This position be responsible for the overall warehousing logistics; include organizing, planning and managing logistics, warehouse, transportation and customer services. Liaising and negotiating with suppliers, manufacturers, retailers and consumers. The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.
Project management

Data analysis and consult base on result
Direct, optimize and coordinate full order request cycle
Strategically plan and manage working flow between CL’s function units
Market intelligent

Account management

Support for billing revenue
Arrange and manage customer contract

Customer service coordinator

Comply with laws, regulations and customer’s KPIs
Resolve any arising problems or complaints

Productivity

Keep cross track of productivities for all CL function units

Compliance assurance

Legal aspect as compliance
Internal: Follow up the company’s policy on working conditions, pricing and customer relationship
Daily communicate with Company product team
External: Comply with additional and special compliance issues from customer
Keep good image of Company in the market by professional style of working
Contribute the team performance in term of gross profit and revenue
Construction communicate with colleague and products team to get smartest and most effective commercial target
Frequently connection with other back office team such as HR, Finance…
Report to Sales manager

Job Requirement

Good knowledge about logistics industrial
Suitable degree, specialize in logistics
Customer and service oriented
Minimum 01 years working in logistics / freight forwarding industrialor customer services
Used to work for multinational logistics company is an advantage

- Chế độ thưởng
- Chế độ bảo hiểm
- Đào tạo
- Tăng lương
- Du Lịch
- Chăm sóc sức khỏe

Cập nhật gần nhất lúc: 2022-08-17 08:52:04