Credit Control Officer

In this role, you will:
• Be authorized on behalf of HSBC to present at Courts/ EAs for document submission and/or purposely deliver the bank’s claims based on every single case’s review.
• High commitment is required for control payment in cash like OSAF. Monthly, OSAF will strictly be reviewed to make sure all controls from RMM are met. Any missing documents will be escalated immediately to line manager.
• Control e-payment to ensure that AP/GPU team make it appropriately in line with local policies. Reconciliation of these payments is conducted quarterly by GCB7 Litigation.
• Monthly control all accounts reaching 90+ dpd with receiving no cooperation to pay from customers to propose for litigation initiation.
• Supporting line manager for MI/Mortgage reports.
• Be a second layer contact point for external lawyer firms, Courts and EAs to connect HSBC for any issues during litigation stage.
• Review abnormal cases and escalate to line manager.
• Monitor service payment with external law firms in order to ensure it is paid following service contract/agreement.
• Review cost effectiveness to make sure it is maximized. Monthly it will be reviewed and escalated if any dramatic high cost occurs.
• Review Litigation MI/Mortgage cases in order to ensure that (i) litigation actions do not breach agreed SLA/TAT, (ii) all cases are up to date.

To be successful in the role, you should meet the following requirements:
• Conduct investigations and statistical/documentary research
• Have 2+ years working experience as a legal assistant
• Have deep understanding of internal & external policies/procedure as well as updated legislation knowledge
• Satisfactory knowledge of day-to-day operations of a litigation team
• Provide administrative support to litigation staffs and enhance office effectiveness
• Strictly committed to HSBC’s ABC conduct guidance
• Have ability to juggle multiple activities and work under high pressure from both internal and external stakeholders

13th payment

Cập nhật gần nhất lúc: 2021-06-22 23:22:02