POSITION SUMMARY:
Enforce and maintain credit and collection policies and procedures to maximize hotel profitability through reducing bad debt exposure and improving working capital.
RESPONSIBILITIES:
-Ensure adherence to the hotel’s credit policy.
-Report directly to and communicates with the Director of Finance on all matters pertaining to credit and collection of guest and city ledger accounts.
-Cooperate, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements.
-Liaise closely with the Accounting Receivable Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable.
-Monitor the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.
-Review city ledger daily for correct postings of charges and take corrective action where necessary.
-Monitor and pursue collection of overdue accounts.
-Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.
-Respond to and resolve account queries in conjunction with accounts receivable.
-Assist in control and collection of outstanding guest and city ledger accounts.
-Prepare management reports for month end analysis and provide documentation for credit meeting.
-Review provision, write-offs and other adjustments immediately prior to month end.
-Conduct monthly credit meeting with relevant WYNDHAM team highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.
-Assist in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable.
-Assist in providing safe keeping, including proper storage and access, for all contracts, leases and other financial records.
-Assist in implementing and maintaining acceptable accounting practices and procedures as required by WYNDHAM policies and procedures, generally accepted accounting practices and as affected by local conditions.
-Work with Superior on manpower planning and management needs.
-Work with Superior in the preparation and management of the department’s budget.