Customer Care Assistant

Direct guests, patients, relatives and vendors to the appropriate department/staff
Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic/hospital charges.
Booking and re-scheduling of appointments
Handle feedbacks and provide service recovery.
Provide general information on services offered by the hospital
Receive complaints and feedback from customers.
Other assigned duties shall be discussed on the interview
Coordinates information with Finance team to ensure all charges are captures and properly collected and payment collection
Generate multiple call telephone console and route calls to the appropriate person or location.

At least Colldge&039;s Degree in English/Hotel management/tourism or related.
Be able to work under high pressure and work rotating shift
Good interpersonal and communication skills
Conversant in English both oral and written.
Preferably with 1 – 2 years of experiences

- Phụ cấp thâm niên
- Chăm sóc sức khỏe
- Chế độ bảo hiểm
- Phụ cấp
- Nghỉ phép năm
- Chế độ thưởng
- Tăng lương
- Đồng phục
- Du Lịch
- Đào tạo

Cập nhật gần nhất lúc: 2022-06-01 19:02:04