Customer Service

General Information

Location: 39 - 41, D4 Street, Him Lam, Tan Hung Ward, District 7, HCMC
Salary Range: 9.000.000 - 12.000.000 + BONUS
Working hours (7h/day): Mon - Fri (9:00 - 17:30)
Job title: Customer Service

Main Responsibilities

Follow up the running process and take care of the orders to ensure they are delivered on time
Receive customers enquiries and then based on their needs, make a deeper consultation with those international ones (entrepreneurs, multi-national corporations...) on company&039;s services related to start-up, bank account...via chat box, email, phone call by English
Proceed customer orders as company&039;s process (This task will be trained later)

Requirements

Fluent in English (4 skills)
Be flexible, dynamic, detail-oriented, and willing to learn
Have basic knowledge of Economics, Finance, or International Banking is an advantage
Communication, negotiation, problem-solving skills
Bachelor&039;s degree in English Linguistics, Economics, Banking, ...

Benefits

A professional, dynamic, international working environment
Salary review: 2 times/year
Self-served lounge with coffee, tea, snack, etc
Bonus on National Holiday, Birthday.
Social insurance, health insurance & unemployment insurance
Annual leaves: 12 days + birthday
13th month salary
Birthday party, team-building, company trip, YEP,…

CV in English is required (GPA & English certificate, if any)

Cập nhật gần nhất lúc: 2023-01-14 06:02:04