Customer Service

1. General Information

• Job title: Customer Service


• Location: 39 - 41, D4 Street, Him Lam, Tan Hung Ward, District 7, HCMC


• Working hours (7h/day): Mon - Fri (9:00 - 17:30)


• Salary Range: 9.000.000 - 15.000.000 + BONUS

2. Main Responsibilities

• Receive customers enquiries and then based on their needs, make a deeper consultation with those international ones (entrepreneurs, multi-national corporations...) on company's services related to start-up, bank account...via chat box, email, phone call by English


• Proceed customer orders as company's process (This task will be trained later)


• Follow up the running process and take care of the orders to ensure they are delivered on time

3. Requirements

• Bachelor's degree in English Linguistics, Economics, Banking, ...


• At least 1 year of working experience


• Fluent in English (4 skills)


• Communication, negotiation, problem-solving skills


• Have basic knowledge of Economics, Finance, or International Banking is an advantage


• Be flexible, dynamic, detail-oriented, and willing to learn

4. Benefits

• Salary review: 2 times/year


• 13th month salary


• Bonus on National Holiday, Birthday.


• Annual leaves: 12 days + birthday


• Social insurance, health insurance & unemployment insurance


• Team-building, company trip, Mid-autumn, Noel, YEP,...


• A professional, dynamic, international working environment


• Self-served lounge with coffee, tea, snack, etc

CV in English is required (GPA & English certificate, if any)

Cập nhật gần nhất lúc: 2023-04-13 16:45:10