Customer Service (Bilingual Chinese English)

- Sample pick up request

- Receive & Register sample

- Check TRF & sample size

- Prepare SO, PI & send to a client.

- Follow up with the client for order status

- Handle client queries/ internal queries

- Monthly/ Weekly summary for account handling

- Debt following up

- Other assignments upon getting request

- University graduation, Major in Business Administration, Chemistry, Chemical & Biotechnology.

- Good communication skill in English and Chinese.

- Proficiency in MS Office.

- Having experienced at least 1-2 years in the customer service field.

- Having experience in the testing industry is an advantage.