Customer Service (English)

General Information

Job title: Customer Service
Location: 21, Street No.6, Tan Hung Ward, District 7, HCMC
Working hours (7h/day): Monday - Friday (9:00 - 17:30)
Salary Range: 9.000.000 - 12.000.000 + Bonus

Resposibilities

Proceed customer orders as company&039;s process (This task will be trained later)
Follow up the running process and take care of the orders to ensure they are delivered on time
Receive customers enquiries from MKT team and then based on their needs, make a deeper consultation with those international ones (entrepreneurs, multi-national corporations,...) on company&039;s services related to start-up, bank account,...via chatbox, email, phone call by English

Requirements

Good communication, negotiation, problem-solving skills
Bachelor&039;s degree of English Linguistics, Economics, Banking,...
Be flexible, dynamic, detail-oriented, and willing to learn
Female
Fluent in English (4 skills)
Have basic knowledge of Economics, Finance, or International Banking is an advantage

Benefits

A professional, dynamic, international working environment
Bonus on National Holiday, Birthday.
Enjoy self-served lounge with coffee, tea, snack, etc
Enjoy diversified activities: Monthly Birthday Party, Team-building, Company trip, Noel, Charity, Halloween, other holidays, YEP, Mid – Autumn,…
13th month salary
Social insurance, health insurance & unemployment insurance according to Vietnam Labor Law
Annual leave: 12 Days/year, birthday leave and other leaves/public holidays in accordance with the Labor Law of Vietnam
Salary review: 2 times/year

CV in English is required (GPA & English certificate, if any)

Cập nhật gần nhất lúc: 2022-05-27 21:32:04