Customer Service Executive

Answer all comments and inquiries online.
Follow the SOPS, manuals, template related to service (customer&039;s orders, frequently asked questions, issues, etc.
Knowledge of company products and servicer
Brand knowledge & practices
Handle complaints when they occur
Support to our customer through different platforms (instagram/facebook/website/email/phone call)
Process the order and delivery to customer&039;s addresses
Skillsets:
Can work in shift and flexible weekly day off as per store operation
Meticulous and well- organized.
A passion in customer service.
Previous experience in customer service with minimally 1 year.
Fluent in Vietnamese, good speaking and writting English skills.

Cập nhật gần nhất lúc: 2023-05-25 11:45:08