Customer Service Officer

Provide support in resolving customer inquiries via email, phone, or live chat promptly and professionally.
Maintain accurate records of customer interactions and update CRM systems.
Assist customers in creating and managing their accounts, ensuring seamless onboarding and user experience.
Monitor and address customer feedback to improve platform functionality and satisfaction.
Guide users in utilizing platform features, such as product listings, messaging tools, and analytics.
Collaborate with internal teams (sales, technical support) to resolve issues and deliver excellent service.

Cập nhật gần nhất lúc: 2024-12-06 10:20:02