Customer Service Team Leader - App Social Video

Performance management: career counseling, coaching, performance development, 1:1&039;s mentoring, Team huddle, Ops calibration etc... to make sure the team achieves the glide goal.
Ensure that all services are delivered within the framework&039;s core values and in line with existing policies and procedures
Create an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed
Control Team roster to be efficient and work with QAs/Trainers to gather feedback regarding productivity and quality problems for service improvement.
Lead, manage & develop a team, helping them to achieve their full potential and maintain high standards and quality of work.

Experience in a high- growth organization strongly preferred
English communication.
6 months minimum supervising/leading a team.
Ability to thrive in a fast- paced, dynamic environment.
Strong leadership skills, motivating and inspiring diverse teams.
Experience in Contact Center, E- Commerce, Customer Service, Consultant, Telesales a plus.

Laptop, Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-06-15 11:00:03