Customer Service (Trims/Garment)

GENERAL INFORMATION

Department
Customer Support
Location: HCM Area, Office in Dong Nais

WORKING HOURS

Mondays- Friday 8am- 5pm (1 hour lunch break), every other Saturday

JOB DESCRIPTION

Prepare samples and quotation daily for customer request
Support project management to cross functional activity required for project execution.
Any other ad- hoc tasks as assigned.
Able to assist & work with shipping department if necessary
Able to present company products, identify the customer needs, and elaborate the details to the customers
Report on weekly customer service activities, maintain accurate and timely reporting
Provide technical support to customer and problem solving for quality issue.
Manage daily orders via emails & ERP System
Work closely with internal teams to achieve high efficiency and ensure goods quality and payment term before goods release.
Have a good communication skill with the customers, good follow up & monitor the customer order delivery on schedule

Fluent in both written and spoken English and Vietnamese
Good PC skills in MS Office, Excel ss
Well- organized, detail- minded and good interpersonal skills
Capable to work independent for problem solving
Able to work under pressure in a fast- paced environment, and work overtime is required at peak season.
Initiative, hard- working, responsible, and energetic

PREVIOUS EXPERIENCE

Minimum 3 years working experience in trims / garment merchandising, or administration experience is also considerable

EDUCATIONAL LEVEL

7 or above

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-11-28 18:40:02