Customer Service (Vietnamese Speaker) Based in Malaysia

What is your mission?
As a Digital Marketing Consultant, you will be working with our Global Internet Leader Account to deliver happier customer experience. To support the internet giant’s business customers for online marketing and campaigns on Adwords.
You are also required to perform these job functions:
● Manage the relationship between the internet giant and its customers resulting in increased business by providing consultative advice sales solutions.
● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.
● Communicates to customers via phone, email or chat for any issues related to their interaction with Adwords platform.
● Tell us how we can be better and act as a voice for users/advertisers to provide product and process improvement opportunities back to the internet giant.
Benefits:
• Digital Marketing Consultant
• Working hours - Monday to Friday (9.45 am – 7.15 pm)
• Free air ticket from Vietnam to Malaysia
• Free accommodation for 1 month
• Minimum Degree or 1-2 years experience in a related field
• Fresh graduates are encouraged to apply
• Experienced candidates will be added advantages
• Location : Malaysia (KL Sentral area / Nearby LRT & KTM & MRT)

Who are we looking for?
• Possess at least Bachelor’s Degree in any field, preferably advertising or marketing.
• Excellent communication skills in English and your native language
• 1-2 years of experience in customer support will be an added advantage
• Fresh graduate is welcome to apply
• Passion for social media, online marketing, or online advertising.
• A creative mindset and understanding of customer needs
• Strong communication skills and a flair for convincing and presenting an argument
• The ability to work in an organized and structured manner
• Excellent attention to detail

Monthly incentive bonus

Medical Insurance coverage

Free flight ticket and Working Visa

Cập nhật gần nhất lúc: 2022-09-24 04:12:04