Customer Services Executive - Korea Desk

• Respond to customer inquiries and concerns, resolve complains, emergencies and problems and provide factory renting service to customers.
• Manage inbound calls/emails/fax or in person from customers interested in renting a factory with BWID.
• Coordinate with other departments to ensure the business operation is under good run as well as meet the customers need and requirements.
• Maintain communication with sales team to address day-to-day needs and special requests.
• Support sales team in CS role to take care the customers for the after sales services.
• Other tasks assigned by the direct manager from time to time

• Strong problem-solving skill
• Proficient in spoken and written English and Korean
• Mature, dynamic and proactive
• Ability to work effectively within a team and independently.
• Excellent verbal and written communication skills
• 3-year experience in CS or related fields
• Professional customer service skills.
• Bachelor’s degree
• Well organization & time management.
• Proficient in Microsoft Office,

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Cập nhật gần nhất lúc: 2022-06-20 23:32:04