Customer Services (For Hardlines, Toys, Electronics and Electrical Networks)

A. Daily work management

· Engage trade with customers

· Establish and maintain good relationship with customers

· Report to Manager and get solution to deal with complaints regarding the customer feedback

· Maintain complaint file and follow up outstanding issues

· Update clients’ requirements

· Cooperate with sales team and lab supervisor for job processing

· Receive worksheet/data from Lab

· Review test application form and prepare test report

· Distribute test report to customers and upload in system

- University/College degree is preferred;
- Good at English for 4 skills;
- Proficient in Microsoft office;
- Careful, responsible, hardworking, willing to work overtime;
- Able to work in team and under pressure;
- Be able to complete job accuracy and timely;

- At least 1 year working experience as Customer Service;
- Customer oriented.