Customer Support

Position:

Customer Support - Lodging service

Job Code:

- Team Member: 20 person
- Number of Subordinates: 0
- Report Line : Vietnamese Manager 30&039;s

- Clients: Individual customers
- Products: Lodging booking, customer service
- Saturday Working: working as a shift

27751

Other tasks assigned by Manager
Promoting and maintain effective customer services
Communication with Japanese head office and Subcontractor by Chatwork
Work with related company such as a cleaning company
Receiving phone calls from customer
Improve call center / customer database / complaints in professional / efficiency and timely to ensure customer satisfaction in professional manner
Doing date input by PC

- Working as a shift

Staffs taking days off in turn and negociating to decide day off
There are 3 time Shifts: A:6am to 2pm, B:2pm to 10pm, C:10pm to 6am

- Working Time: 6 days a week (Working time is shift. A:6am to 2pm, B:2pm to 10pm, C:10pm to 6am)
- Monthly Salary: 350–400USD

- Necessary Skill / Experience

Fresh Grade is welcome
Language: English or Mandarin or Korean Business level
Having PC skills
Gender: Any
Willing to work in night shift
Degree: Not required
Age: 20-29 years old

- Preferable Skill / Experience

Having working experience in Hospitality industry more than 1 year
Having working experience as call center staff in any industry more than 1 year

Chăm sóc sức khỏe
Đào tạo
Du Lịch

Cập nhật gần nhất lúc: 2021-06-16 06:42:02