Digital Marketing– Customer Service Position

Are you a Digital Marketing Rockstar who wants to be part of our team for one of the biggest global internet leader account in the world? Are you passionate, driven, and can deliver outstanding customer service experience?
We are looking for a Digital Marketing Consultant to join our growing family. Come home and start your BeHappier journey with TDCX today!
BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Top reasons to work with TDCX.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to BeMore!
• Attractive remuneration, great perks, and performance incentives
• Strong learning and development plans for your career growth
• Premium workspaces
• Comprehensive medical, insurance, or social security coverage
• Engaging activities and recognition programs
• Be coached and mentored by experts in your field
• Flexible working arrangements
• Easy to locate area with direct access to public transport
• Positive culture for you to BeMore at work
• Join a global company with 26 years of experience and 340+ industry awards
What is your mission?
As a Digital Marketing Consultant, you will be working with our Global Internet Leader Account to deliver happier customer experience. To support the internet giant’s business customers for online marketing and campaigns on Adwords.
You are also required to perform these job functions:
● Communicates to customers via phone, email or chat for any issues related to their interaction with Adwords platform.
● Tell us how we can be better and act as a voice for users/advertisers to provide product and process improvement opportunities back to the internet giant.
● Manage the relationship between the internet giant and its customers resulting in increased business by providing consultative advice sales solutions.
● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.

Who are we looking for?
• The ability to work in an organized and structured manner
• Fresh graduate is welcome to apply
• 1-2 years of experience in customer support will be an added advantage
• Passion for social media, online marketing, or online advertising.
• Possess at least Bachelor’s Degree in any field, preferably advertising or marketing.
• Strong communication skills and a flair for convincing and presenting an argument
• A creative mindset and understanding of customer needs
• Excellent communication skills in English and your native language
• Excellent attention to detail
Benefits:
• Experienced candidates will be added advantages
• Free air ticket from Vietnam to Malaysia
• Free accommodation for 1 month
• Location : Malaysia (KL Sentral area / Nearby LRT & KTM & MRT)
• Minimum Degree or 2 years experience in a related field
• Working hours - Monday to Friday (9.45 am – 7.15 pm)
• Fresh graduates are encouraged to apply
• Digital Marketing Consultant
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to BeMore for our people, our clients, and our community has led to us winning more than 340 industry awards, including being one of the best companies to work for in Asia.

Medical Insurance coverage

Free flight ticket and Working Visa

Cập nhật gần nhất lúc: 2022-10-20 23:42:04