Director of Sales and Marketing

Managing Sales Activities
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Performs other duties, as assigned, to meet business needs.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Serves as hotel authority on sales processes and sales contracts.
• Manages the property&039;s reactive and proactive sales efforts.
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Manages the development of a strategic account plan for the demand generators in the market.
• Supports the General Manager by coordinating crisis communications.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.

• 4-year bachelor&039;s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major;
2 years experience in the sales and marketing or related professional area.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
• Demonstrated skills in supervising a team.
• Lodging sales experience.

• To attend an annual picnic
• Get 24/24 accident insurance during the term of the hotel contract
• Provided meals during the day
• Training and training for career development
• Provided accommodation, air-conditioned rooms
• Working 5 days in a week - Having 2 days off in a week
• There are 12 allowable days for a year of work
• To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance

Cập nhật gần nhất lúc: 2021-05-28 10:04:03