Director, Service Center

NAM LONG LAND (BELONG TO NAM LONG GROUP) (MỚI)
Mức lương
thương lượng
Địa điểm làm việc
Hồ Chí Minh
Kinh nghiệm yêu cầu
Cập nhật
Chi tiết tin tuyển dụng

Mô tả công việc

_ Ensure the annual BP of all companies under Service Center are developed in compliance with the business strategy/module/plan of NLL and submitted within the timeframe required by NLL and by Group.
_ Manage NL Service to make it work smoothly to meet customer satisfaction.
_ Ensure company policies and legal guidelines are communicated all the way
_ Develop an annual personnel plan to meet the business targets/goals in order to come up with the proper operation budget, which is aligned with NLL CEO and Group
_ Achieve growth engine, key revenue stream, sustainable recurring income, value creation/ price uplift and customer satisfaction/ brand loyalty values.
_ Supporting in the operation of all the companies under Service Center, if required, to achieve their annual target.
Manage business growth, main revenue, sustainable regular revenue & added value.
and its future.
_Provide strategic guidelines to Subsidiaries GD in developing all culture, process and performance improvements and efficiencies for the customer and for leading/developing a team, who typically deliver customer interactions across multiple channels, including but not limited to: improve NPS (Net Promote
Set strategic goals, objectives, budgets, policies, and procedures
with regards to the customer service.
_Create a culture and processes which achieve the business goals and objectives
_ Monitor management the variation of construction cost from budgets.
from the top down in all companies and that they are always followed.
_Ensure all regulations and development directions consistency with NLL and
_ Manage real estate trading floor, expanding distribution channel system.
_ Monitor issue and update projects’ procurement plan.
_ Provide strategic advice to NLL CEO to have accurate view of Service Center
_ Manage and support all the companies under Service Center to achieve their BU values.
_ Manage service of transportation, exploitation, and development of transportation system.
_ Develop and manage the implementation of the comprehensive business strategies/module/ plans by planning cost-effective operations and market development activities for all companies under Service Center for short-term and long-term in compliance with the business strategies/module/ plans of NLL to facilitate the target achievement Build-up, implement, control, up-date policies and operating procedures of the subsidiaries in compliance with the provisions of the Group and current legislation.
Manage stakeholders & customer satisfaction.
_ Responsible for all performance of the businesses within Service Center.
_ Generate operation and implementation reports.
_ Call Resolution, identify new tools and technologies to better serve the customer, drive better sales through service, drive quality and consistency, work effectively with all peers and the board/stakeholders to negotiate and influence customer improvements, etc.
_ Score, empower and engage the Customer Service Team, enhance the First
_Coordinate with other units to set regulations, standards,
project completion.
_ Coordinate with contractors, vendors, consultants, and other units to ensure

Yêu cầu công việc

_ Planning and organizing
company with the same scale.
_ Master’s degree in business or related fields is preferred.
Management, Architectural, Civil Engineering or Building Science.
_ Ability to develop others
_ Adaptive and applicable to new technology
_ Bachelor’s degree in Construction, Project Management, Construction
_ Proficiency in English.
_ Excellent interpersonal, communication and presentation skills
_ At least 15 years of experience in the field of design and construction
_ Leadership skills.
f civil and industrial including at least 5 years in similar position in the
_ Ability to adapt to changing environment

Quyền lợi

Lương Tháng 13 và Bonus cuối năm

Bảo hiểm sức khỏe cho nhân viên và gia đình

Teambuilding hằng năm

Cập nhật gần nhất lúc: 2022-10-14 13:42:04

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NAM LONG LAND (BELONG TO NAM LONG GROUP) (MỚI)

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Thông tin chung

Ngành nghề
Xây dựng, Dịch vụ khách hàng, Cấp quản lý điều hành
Cấp bậc
Giám Đốc Và Cấp Cao Hơn
Kinh nghiệm yêu cầu
Đang cập nhật
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Đang cập nhật
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
13/11/2022
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