Documentation Staff (Sea Cargo)

- Commercial responsibility within his/her relation towards the team leader

- Daily handling of business cases in the area of sea cargo import, export shipments and delivering of shipments in accordance with the procedures for dispatching and delivering

- Contacts clients, agents and shipping companies, other freight forwarding companies and customs bodies in connection with dispatching and delivering of shipments

- Issues and monitors transportation documents, collects documents for dispatching and delivering of shipments

- Electronic data processing

- Coverage of insurance (temporarily or permanently)

- Composes records about damages and deficits of shipments and complaint orders

- Issues invoices of the accumulated expenses respectively transfering to the person in charge for invoicing

- Filing of business cases

- Makes offers to customers and partners

- Enters the data of new customers, partners and service provider and updates existing ones

- Generate sales leads

- Customer service, keeps contact with agents

- Compiles monthly bordero report for her/his relation

- Knowledge of the standard operation procedures/guidelines and systems like AS 400, S.P.O.T., Log Space

Special knowledge

-  Commercial education or special education in freight forwarding

-  Computer basic knowledge, MS Office

-  English language

Personal qualification

-  Team player

-  Dynamic

-  Commercial thinking

-  Initiative

-  Responsible