Driver Operations Associate, Contractor (Hanoi, Haiphong, Hochiminh)

- Driver and Community management: Actively moderate (bring people together), leverage, incentify and rule the driver community to shape the best service quality to users and the best worth for drivers to maximize driver retention
- Understanding driver operations standards: Provide accurate, valid and complete information by using the right methods/tools
- Driver acquisition & training: Constantly maintain an over-supplying effort by keeping a healthy pipeline of leads, by efficiently scheduling and training and effectively retaining drivers on the platform.
- Exceed individual and team targets & KPIs
- Monitor the day-to-day operations to ensure the quality of LLM delivery services

* Who are we seeking?
- Autonomous and adaptable attitude to cope with an ever-changing working environment.
- An outgoing and open-minded personality that can interact and influence people with different profiles (age, nationality, experience, background);
- An ambitious individual who has a go getter attitude to bring solutions and ideas to our daily operations needs;
- Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality;
* What you will need?
- Previous experience in operations background/customer service is a plus/advantage;
- Bachelor&039;s degree or college experience preferred;
- Good MS Office skills, especially Excel is ideal;
- Extrovert, sociable, responsible, organized.
- Vietnamese national with fluency in Vietnamese is required;

Annual Bonus

Comprehensive health care package

15 paid leave per year

Cập nhật gần nhất lúc: 2022-04-23 00:42:04