• Facilitate excellence in execution in the daily business by planning, communicating, anticipating, measuring results consistently and implementing corrective action or learning. Continuously upgrade professional skills and suggest initiatives to develop the categories, brands and stakeholders&039; relationships with aggressiveness and sustainability.
• Accountable and responsible to achieve agreed upon eBusiness (eCommerce and related functions under Marketing & Communications Service team) targets and KPIs that are given by line managers.
• Become the owner, manager and go-to-person for eCommerce pillars of the assigned customers including Commercial, Onsite & Online Marketing, Merchandising, Operations, Logistics & Inventory Management, Customer Service
• Build strong, productive, and sustainable relationships with eCommerce stakeholders to gain advantages in negotiation and support. Stay alert and abreast of market updates and industry news and share with the team for better anticipation.
• Manage, train, develop and assess performance of direct reports. Set KPIs and performance tracker to ensure all goals and objectives are delivered.
• Manage, guide, and participate in direct planning and tasks execution for eCommerce Stakeholders that are aligned with business objectives and customer strategies.
• Adhere to all Company principles and policies including Nestlé trade policy, local Sales policy, local Trade Terms, Safety, and legal regulations
• Own the end-to-end business objectives, planning and management of eCommerce Stakeholders (Pure Player Platforms, eRetailers, eService Agency, Digital Marketing Agency, Distributor, and others) for all business models including
• Support internal process and additional tasks that are assigned by line managers and top management. Ensure all expected results are delivered on time with high content quality and insightful output.
• Build template, Consolidate, Present Business Reports. Summon Business Performance Reviews and Planning Session on Weekly, Monthly, Quarterly and Yearly basis. Handle other kinds of report upon request by line managers.
• Brainstorm, initiate, negotiate, manage and review Trade, Sales & Media Plans with internal and external stakeholders on Yearly, Quarterly and Monthly basis to guarantee the KPIs are fully achieved.