Elite Fitness - Quản Lý CLB/ Club Manager

- Take charge of the overall budget & profitability and other functional areas include: memberships, enrollment fitness, safety aspects, staffing, training, supervising & overseeing the promotional activities to increase club memberships or to carry out initiatives
- Achieve monthly club total revenue goals, increase renewals, member retention
- Hold daily accountability meetings with Membership Sales and Personal Training departments. Pushing for revenue daily
- Perform quality inspection tasks such as: review daily activities and perform services quality checks, follow up with member’s feedbacks or requests
- Partner with Marketing Executive to create and implement monthly marketing plan, club’s activities and events; manage the Lead Box Program
- Report budgetary needs to District Operations Manager
- Conduct at minimum of 10 Member Care calls per month and document results
- Achieve Club efficiencies by proposing Policy and Procedural improvements
- Audit club daily and follow up with maintenance to make sure all the facilities in order to serving members
- Carry out maintenance and maintain club tours, ensuring hygiene and cleanliness according to company
- Ensure promotions are accurate and merchandised to company’s standards
- Check warehouse weekly. Check report export-import of warehouse
- Review monthly staffing plans and recruitment process