EXECUTIVE SECRETARY TO GENERAL MANAGER

- Maintains the strictness confidentiality on all matters relating to Best Western International, including all other internal matters directed to the General Manager’s Office and the Hotel.
- Provides full PA and secretarial assistance to the General Manager, including preparation of correspondence, screening telephone calls and organizing appointments,
- Liaises with Department Heads and employees in relation to necessary follow-up on queries, deadlines, requests and special functions instigated by the General Manager.
- Liaises with the Executive Committee members to ensure reporting deadlines to Division / Regional Offices and Owners Representatives are met.
- Coordinates Monthly Management Report to ensure Regional deadlines are met.
- Attends and transcribe minutes of weekly Department Heads Meeting for distribution to Department Heads.
- Coordinates travel arrangement for the General Manager, Excom and Department Heads as requested.
- Drafts Guest Questionnaire responses to be approved and signed by the General Manager.
- Assists Department Heads with preparation of correspondence in answer to guest queries and complaints.
- Maintains an efficient filing and Trace system.
- Represent the General Manager’s Office at guest / employee functions as required.
- Coordinates and allocates overflow work amongst hotel secretaries.
- Assists in preparing the yearly Budget documents.
- Sorts and distributes daily mails and coordinate courier services
- Liaises for office equipment Liaises and maintains requirements (i.e. copier, printers), including control and cost containment of Executive Office stationery supplies.
- Ensures compliance with legislated health and safety requirements within the workplace.
- Complies with all Corporate and Hotel Standards and Procedures.

- University graduate or higher majoring in tourism, resort management, business administration or equivalent professional certificate
- At least 2 years of experience in similar position in 3-5* hotels and resorts.
- Use 4 English skills fluently
- Analytical, synthesizing, planning and writing skills
- Proficient in office computer and management software.

Cập nhật gần nhất lúc: 2023-02-15 22:40:17