Executive, Supply Chain Service Management

• Work as main logistics contact for Clients on cross function issues, gap of services if any, ad hoc projects, and critical issues
• Liaise cross-functionally at all level within the Business Unit of the company, including communication with clients and drive the logistics business review meetings with the assigned Clients and manage business review reports for Clients
• Drive the improvement of Clients services by working with internal department on SLA and KPIs on cross function issues for key Clients (follow up and assessment with department on set SLA and KPIs on cross function issues). Trouble shoot and provide solutions for issues of a moderate to complex scope
• Maintaining an in-depth and up-to-date Logistics understanding of client business drivers, strategies and priorities, organizational structure, Logistics P&L of relevant Clients and provide qualitative insight to support Clients logistics operations and or support actions to GM/ BD team on renewal phase of Clients and new business.
• Coordinate with internal Departments /local partner for critical issues of key customers that impact to Clients business
• To develop and maintain relationships with senior management in clients organization
• Overseeing the development of client presentations, assist presentation team in preparation / rehearsals for business or logistics review meeting

• Diploma/certificate in Supply Chain Management, Business Administration or other related fields
• Minimum 3-4 years' experience in Supply Chain
• Demonstrate basic knowledge of warehousing, distribution, transport, customer service and supply chain management
• Demonstrate basic knowledge in process and cost optimization, cross functional working
• Proven numeracy and quantitative analysis
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken