Expert, IT Network & Security Infrastructure Operations

The IT NETWORK & SECURITY Operation Expert is responsible for providing NETWORK & SECURITY expert knowledge in the NETWORK & SECURITY infra operation to ensure the stability and performance of the systems.
Job Purpose
To prevent the incidents & problems from happening by:
• Periodically review and assess the weaknesses, risks of the NETWORK & SECURITY infra.
• Proactively address weaknesses, risks and problems on the NETWORK & SECURITY infra then have remediation plan to mitigate it to improve quality of services.
Manage & hands- on incidents/problems solving activities:
• Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.
• Manage the troubleshooting and directly handle the incidents & problems relating to the NETWORK & SECURITY infra.
Co- operate with NETWORK & SECURITY operation functions to establish and apply operation best practices, standards and frameworks into the NETWORK & SECURITY operation of TCB:
• Improve the operating processes and tools.
• Train and support.
• Monitor & report out the compliance of the operation activities in real- life.
Key Accountabilities (1)
- Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from repeating.
- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.
- Define operation frameworks, standards, processes, checklists, and tools for the NETWORK & SECURITY infra and communicate them to NETWORK & SECURITY operation functions to apply into daily operation.
- Provide advice, trainings, and supports to people in the NETWORK & SECURITY operation function.
- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the NETWORK & SECURITY infra, then provide remediation plan to improve quality of services.
- Analyze and propose improvements upon technology and standards across the organization.
- Collaborate with the appropriate departments to deeply understand the NETWORK & SECURITY infra, as a basis for the efficient and stable operation of services.
- Report periodically to the Director of Infrastructure Services Excellent Center.
- Monitor and report out the compliance of the operation activities in real- life.
- Participate in training courses to remain up- to- date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.
Key Accountabilities (2)
Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the NETWORK & SECURITY infra operations.
Ensure that team members fulfill their commitments on service quality and comply with the Bank&039;s regulations and policies

Yêu cầu công việc

- Advanced certification such as CCNP, CCIE, CISSP, CEH, CISM, etc. is an advantage.
- Highly organized and responsible.
- English, according to TCB&039;s regulations in each period.
- A minimum of 8 years&039; experience as a NETWORK & SECURITY operator.
- Up- to- date with trends and developments in network & security infra administration.
- Capable of working under pressure.
- Proficiency in design, build and operate the bank network & security infra.
- Analytical mindset and good problem- solving skills.
- Excellent verbal and written communication skills.
- A bachelor’s degree in computer science or a related field.

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.
You will grow with Techcombank by having the opportunity to learn from top experts from across the world
Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
Investing over 300 million USD to develop large- scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam

Cập nhật gần nhất lúc: 2024-09-29 15:05:03