F&B Manager

* As a Food & Beverage Manager, you are responsible for managing operations of all Food & Beverage outlets of Thien Thai Hotel to deliver an excellent Guest and Member experience. A Food & Beverage Manager would also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Food & Beverage Outlet operations
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Accountable for monthly stock takes
- Maintain exceptional levels of customer service
- Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Ensure communication meetings are conducted and post- meeting minutes generated
- Incentivise team members to maximize sales and revenue
- Assist in Marketing the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet/ exceed sales and financial goals and objectives
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
- Recruit, manage, train and develop the F&B team
- Ensure compliance of the hotel&039;s standards
- Manage guest queries in a timely and efficient manner
* Benefits:
- The opportunity to work within an organisation committed to personal and career development
- Uniform (where applicable) and meals on duty
- A competitive salary & Excellent benefits

* To successfully fill this role, you should maintain the attitude, behaviours, skills, capabilities and distinctions that follow:
- Stamina: expect long days around hot cooking elements, much of it on feet. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions
- Fluent in English and Vietnamese
- 3 to 5 years’ experience in similar position
- Excellent Management Skills: deal with food, costs, pricing, creating work schedules and more.
- Excellent Customer- Service Skills- Attention to Detail
- Hospitality Management
- Problem- Solving Skills: Dealing with employee conflict, irate customers and wrong stock orders is part of a food and beverage manager&039;s job. Being able to come up with a solution quickly is a needed skill.- Good Comunication Skills: need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly.
- Strong Leadership Skills: must be leader, rallying their team during heavy shifts, resolving conflicts and getting the job done.
- Proven food and beverage management experience
- Professional experiences
- Organizational Skills: Keeping work schedules, shipments, cleaning schedules and more organized is crucial to the job.
- Ability to work well under pressure
- Degree in relevant area or equivalent qualification
- Working knowledge of various computer software programs
a- Passion for delivering exceptional levels of guest service

Cập nhật gần nhất lúc: 2024-06-14 03:10:02