F&B Hostess

- Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following

- Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards

- Ensure restaurant operating equipment is clean and in working order

- Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy

- Welcoming guests to the Restaurant, by using the Restaurant name

Inquiring if they have a reservation and noting it in the reservation book if they do

- Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book

- Being attentive to guest requests

- Escort guests to their preferred table or reserved table and seat guests according to restaurant standards

- Take telephone bookings and document in the Reservation book according to restaurant standards

- Train wait staff and bus staff in hostess standards

- Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor

- Maintain responsibility of cleanliness of hostess stations

- Maintain responsibility of cleanliness of all menus and drink menus

- Assist with beverage service

- Assist with food service

- Maintain detailed knowledge of menu, including daily specials

- Ensure tables are cleared quietly and efficiently

- Carry food and beverage trays in a safe manner to minimize breakages

- Complete dockets accurately and clearly

- Maintain current information on all general activities of the hotel

- Perform any other duties which may be assigned by the management from time to time.

Yêu cầu công việc

- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to read and write English
Qualifications
High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field.
1 years related experience or an equivalent combination of education and experience
Experience

- Home Leave allowance
- Competitive salary
- Repatriation allowance
- Gym room
- Rest & Relaxation Allowance per 3 months: 2 million.
- Housing, uniform, meal, and transportation are provided by the resort
- Relocation assistance
- Service charge
- Social Insurance as law
- 24/7 Accident Insurance
- Bao Viet Health insurance for personal and family

Cập nhật gần nhất lúc: 2021-09-15 08:53:02