F&B Supervisor (Hồ Tràm)

First things first -Timing & Grooming:
Uniform, grooming check before going to work.
Ensure the standards of personal hygiene and manners as prescribed.
Be at working outlet BEFORE shift started.
In shift responsibility:
To ensure all bar storage, service and stock areas are left clean and tidy at the end of service.
To ensure the dressing, appearance and presentation of the bar throughout service is of a consistently high standard and that excellent levels of cleanliness and hygiene are maintained at all times.
To ensure the bar is fully stocked at the end of service and to reconcile stock back to sales.
To ensure the bar operation (opening, closing, service and security) is operated in line with procedures and any other written and verbal communications.
To ensure high standards of customer service at all times and to be an exemplar for the team in excellent customer service delivery.
To ensure the taking of cash, the recording of sales and till reconciliation is all carried out in line with financial procedures and any other written and verbal communications.
Any other duties and responsibilities such as may be reasonably required within the level of the post.
To ensure all Environmental Health regulations are met in the management and operation of the bar and all due diligence paperwork is correctly maintained, temperature records taken for freezers, stock is correctly rotated using FIFO (First in First Out principle).
To ensure new staff are inducted and trained in their role and to assist in the ongoing training and development of bar staff.
Report & Handover work:
Report shifts information with Head Bar/As.OM.
Bar staff status working of the day checking.
Check list handover (inventory, fridge temperature, delivery, …)

Resume and proven working experience as a Bar Supervisor or Head Bar (minimum 5 years in total experience)
Well spoken & listening in English
Positive attitude and excellent communication skills
Excellent guest relation & customer service skills
Computer literacy, team leader skills
Excellent knowledge of in mixing, garnishing and serving drinks
Certificate, training, achievements proven

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Cập nhật gần nhất lúc: 2021-10-04 11:33:02