Field Engineer Executive

Position: Field Engineer Executive

Job Code: 28224

Responsibility

<Report Line: Field Engineer Assistant Manager>
<Team Member: 8>
<Number of Subordinates: 0>
<Products: tires>
<Clients: in Vietnam>

<Job Responsibilities>

1-Marketing support

• Support to build up BTTC (survey, training, supporting tools...)
• Study BTE program for TBFC
• Perform trial 3S model for TBFC

2-Competitor survey

• Update information of new products by surveys / data from Sales and P&M teams
• Collect information / NPI based on in-charge dealers and territory
• Collect product data (key brands / sizes / patterns) in market, issue NPIs
• Corporate with IT team to create data storage on SharePoint
• Upload data into SharePoint for internal usage

3-Fieldwork

• Goodwill program with collaboration of car makers
• Follow up Goodwill program, confirmation and payment
• Build up explanation videos for common damages
• Check tire claims, make and issue reply letters
• Field test: make appointment, check and key in data, conduct reports
• Provide on-site training for dealers / family channel / end-users
• Support Sales / P&M activities

<Saturday Working: NO>

- Working Time: 8:00-17:00 (Mon-Fri)

- Monthly Salary: 550–800USD

<Necessary Skills / Experience>

• Gender: male
• Age: up to 33
• Education: Bachelor in technology
• English: business level
• Computing: MS Word, PowerPoint, Excel
• 1+ years of work experience as Customer Service / Technical Service / Quality Assurance in Automobile / Tire / Machinery fields
• Willing to travel

<Preferable Skills / Experience>

• Education: Industrial material / Automobile Degree
• Good communication and interpersonal skills with high level of integrity and ownership
• Personality: hard working, good teamwork, fast learner, active, motivated