Understand how the FCS Engineering Software System and Preventive Maintenance System works.
• Assist the Maintenance Manager to set up the FPMM System and run same.
• Follow up all work orders in the FCS Engineering Software System and ensure that there is no backlog of work and to take any necessary follow up.
• Ensure that all FLS equipments are in good condition and are maintained regularly.
• Know and understand the operation and maintenance of all FLS equipment and maintain when required.
• Familiarize with the location and operation of all the resort fire alarm equipment.
• Participate in all training activities as required.
• Participate actively as a member of the resort ERT in the event of fire or other emergencies
• Contribute in solving the day to day operating problem of the Engineering Department.
• Work alone as assigned, some work does not required two staff to do the work.
• Ensure complaint and requests are handled with the aim of exceeding guests’ expectations.
• Notify managers or internal staff of any delays in performing works/task in accepted standard time frame.
• Prioritizes and takes appropriate remedial action in case of problems.
• Participate in the day to day operation of the POMEC Department including general repairs and maintenance in the resort.
• Monitor stock and order spare parts for equipment, general consumable parts and materials as needed to maintain minimum stock levels.
• Be aware of the Resorts Environmental Program and carry out duties in day to day job tasks.
• Perform other tasks and duties as directed or assigned by your immediate superior.
• Notify your superior immediately when any equipment or lighting failure is noticed to expedite repairs/replacement.
• Ensure compliance with all IHG FPMM Systems and Programs.
• Initiate action to correct a hazardous situation immediately it occurs and notify staff of potential danger.
• Utilize computer applications to perform the tasks required.
• Demonstrate cooperation and trust with colleagues, supervisor and across department.
• Open to new ideas and willing to make changes in improving customer satisfaction.
• Supervise work to be undertaken by outside contractor/s.
• Participate, support and attend training programs as scheduled.
• Understand requirements of each job and ensure the completion targets are met.
• Show initiative to overcome problems or obstacles to ensure that completion targets are met.
• Show commitment to all tasks, work & project delegated to ensure that completion targets are met.
• To report for duty punctually, wearing the Resort uniform and other attributes at all times.
• Shift inspection and rectification.
• Demonstrate flexibility in changing the work schedule in light of guest priorities.
• Ensure engineering equipment rooms are checked and cleaned are in operating order.
• Carry pager and respond to requests from other departments regarding minor maintenance issues throughout the day.
• Conduct lighting checks to ensure all lightings are in working order.
• Liaise directly with department (such as House Keeping, Food & Beverages, Front Office ...) regarding the completion of work orders and prioritize in order of guest satisfaction.
