Front Office Manager - NINH VÂN

• Assisting the Guest Experience and Sale Manager with duties and tasks as required and assumes the role of Guest Experience and Sale Manager in his or her absence.
• Creating staff rosters to ensure adequate and efficient staffing at all times.
• Motivating staff and maintaining a positive work environment, while continually promoting the VBH culture.
• Ensuring all guests receive excellent service and are made to feel welcome.
• Maintaining high service standards for all guests by being quick to react to any issues and involving relevant team members to resolve issues effectively.
• Managing Travel n Reception staff on shift to ensure all tasks are performed to their best ability.
• Maintaining a good relationship with external suppliers, including the laundry company in order to maintain high standards of service.

Desired attributes for the position are:
• Be a great host by making people feel welcome, inspiring fun amongst guests and your team.
• Decision making and judgement.
• Excellent communication skills, good English is essential.
• At least 3 years experience at the same level
• Strong customer service skills.
• Team work.
• Problem solving.
• Friendly and outgoing.
• Excellent organisational skills.
• Strong leadership skills.

- Creative, young and dynamic working environment and team mates
- Internal training programs will be provided

Cập nhật gần nhất lúc: 2021-05-20 23:35:02