FRONT OFFICE MANAGER

Nestled in isolated hills facing Fansipan Mount, Lady Hill Sapa Resort offers amazing scenery of Sapa uniqueness and graceful touches of hospitality in 155 rooms and 20 villas, boasting a lush area of 22 hectares. Mesmerize your senses at the rooftop bar on Acoustic nights, indulge in stunning views at outdoor swimming, make your trip flavorful at restaurants, and refresh your body and mind at our Spa & Jjim Jil Bang, yoga class… Meet & enjoy inspiration meetings & events at the largest venue in Sapa.
JOB BRIEF:
This position is responsible for maintaining an efficient Front Office operation through planning, organizing, staffing, executing, and controlling the functions of the Department. Directs and coordinates the activities of the Front Office and is responsible for the smooth operation which includes reservations and reception. Cashiering, mail and information, bell services, business center, and telephone Department. The results achieved by these departments must be in accordance with company objectives. The highest level of performance and quality standards is expected of the Resort...

Excellent written and verbal communication skills
Good leadership and training abilities ...
The ability to provide exceptional customer service
Good understanding of procedures and practices in the hospitality industry
Having 3 to 5 years of working experience at 4, 5 star hotels/resorts at the concerned position
Strong organizational and time management skills

Others: negotiate
Competitive salary
Accommodation and meals
Insurances by law

Cập nhật gần nhất lúc: 2022-04-27 17:23:04